Box Office is Hometown's digital ticketing and event management platform built specifically for schools and organizations. It offers a streamlined, professional way to manage events, sell tickets, track sales, and improve the overall fan and staff experience, all from a single, customizable platform. Box Office offers solutions for digital ticketing, seat mapping, season passes, point-of-sale, and real-time reporting.

There is no cost for schools and organizations to use the Hometown Box Office! No setup fees. No onboarding fees. And no subscription costs. All features, including customized seat maps and point-of-sale functionality, are included.

Box Office can be used anytime you need to sell tickets or process digital sales — from athletic events and performances to fundraisers, banquets, dances, and even concessions. From entry to experience, if there's something to sell or track, Box Office has it covered.

Hometown Box Office is the trusted all-in-one solution that helps schools streamline event management and ticket sales by offering:

• No cost to schools, regardless of size.
• Flexible platform built to support every department and every activity.
• Fan-friendly experience designed for all attendees, including those less comfortable with technology.
• Real-time reporting that consolidates sales and revenue data in one easy dashboard
• Offline ticket scanning to ensure smooth entry even without Wi-Fi

Funds are immediately available in your account and can be deposited to your bank account as soon as 48 hours after a ticket sale.

Schools can schedule automatic transfers from Box Office to their school account on a daily, weekly, or monthly basis. This helps improve cash flow and eliminates the need to reconcile cash or checks after events.

Yes. We understand that some schools may still want, or are required by law, to provide cash payment options. Hometown can support and log these payments consistently with your digital sales to ensure your operations are audit-proof and you have full visibility into every ticket sold.

Hometown delivers best-in-class support in the K–12 space with:

• Dedicated Customer Success Managers
• Live chat and email support
• Fan and family event support
• Expert onboarding and training
• Robust help resources and video tutorials

Our Fan Support team is here to help via phone and chat! We assist with everything from accessing tickets and refunds to troubleshooting the Fan App — so your staff doesn’t have to.

Yes! Box Office supports selling season passes online with automatic renewal options each year.

Yes! Box Office allows for the use of promo and pass codes, facilitating the seamless distribution of complimentary tickets. These are able to be redeemed just like a regular ticket, eliminating the need for manual spreadsheets or slowed lines.

Hometown offers real-time, cloud-based financial reporting dashboards that give schools and districts complete visibility into ticket sales, revenue, and event data. With Hometown, you can also request automated weekly finance reports be sent directly to your inbox.

No! Fans can easily purchase and access their tickets through the Hometown Fan App or the Hometown Website using just their phone number or email. There's no password needed; they'll simply verify their identity with a secure multi-factor authentication (MFA) process.

Yes! Hometown supports custom branding and sponsorship placements, allowing you to feature local advertisers or school messages on your Box Office tickets.

‍Schedule time with a Hometown expert to get started today!